Dr. Samuel Paul (1930–2015), an eminent economist, institution builder and governance thinker, founded Public Affairs Centre in 1994 with a simple but transformative belief: citizens should have a stronger voice in the way public services are delivered. His pioneering work on the Citizen Report Card placed citizens' experiences at the heart of governance reform and established PAC as a pioneer in social accountability.

Public Affairs Centre (PAC) is an independent not-for-profit organisation working to strengthen governance through research, data, evidence and capacity building. For more than three decades, PAC has worked to connect evidence with action—helping understand public systems, improve service delivery and support more accountable, responsive and citizen-centric governance.