Background 

• In response to a global interest to learn more about CRCs, PAC, with assistance from the Asian Development Bank (ADB) and Asian Development Bank Institute (ADBI), has created a web-based course called ‘Improving Local Governance and Service Delivery: Citizen Report Card Learning Tool Kit’.
• The main objective of this course is to help users develop the basic knowledge and skills to implement CRCs in their localities. The content comprising of 10 modules takes the user through the steps necessary to complete the CRC exercise and advocacy.
• The course is now available online at www.citizenreportcard.com. The print version as well as the offline installer of the course can also be downloaded for anytime reference.
• The CD version of the tool was released by ADB in a conference in Beijing held in November 2005.

Outcome & Current Status 

• Phase I of the project came to an end with the formal release of the CD version in Manila on July 13, 2006, which was followed by a workshop on its use for carrying out CRCs.
• Phase II of the project is now under progress as presented in the next point.